SAP ERP

SAP Maintenance, Service Packs and Upgrades

For any organization running a SAP system, the success and durability of the system is dependent on a secure and stable SAP Basis foundation. Whatever a company’s chosen SAP modules, a reliable service provider is required to implement, upgrade and monitor the system’s performance and provide ongoing specialist support.

BasisOne provides the necessary expertise and SAP Netweaver knowledge to ensure a solid foundation is laid. BasisOne eliminates a company’s risk and vulnerability by taking responsibility for this critical functionality, including system patching, application of support stack and upgrades, thus reducing your Total Cost of Ownership (TCO).

Your benefits through hosting your SAP system with BasisOne…

There are both tangible, bottom-line befits and equally important intangible benefits. First of all, because there is limited upfront investment on your part – it lowers the cost of entry for a SAP solution. And, instead of capital assets showing up as a debt on your balance, they will be recognized as a monthly operating expense. Your hosted solution enables you to make better and more efficient use of valuable IT capital and people - and focus on your core competencies, because you are able to leverage off BasisOne’s SAP Basis knowledge and world class infrastructure expertise. You’ll reduce the risks associated with implementing new infrastructure, and benefit by faster time-to-implementation.

This means you'll realize payback on your investment much sooner. Additionally, your operating costs are predictable – you know every month, what your hosted solution is costing you. The inherent flexibility and scalability of a hosted solution enables you to respond more quickly to market conditions. You'll experience optimal application availability and performance, maximizing your business results from SAP, as a result of superior service levels, derived from a managed hosted environment, via the support and direction of BasisOne. The following diagram illustrates our SAP solution lifecycle.

BasisOne provides a full range of SAP Basis solutions. We offer our client’s on-site and remote Basis support according to their chosen level of SLA – from basic health checks and management reports to a full service SLA where we take total responsibility for the functioning of the SAP system. We are SAP certified, and always employ SAP best practices.

What makes BasisOne the best choice for a SAP Hosted Solution?

BasisOne enables our clients to:

• Design and Develop your unique Managed SAP hosted landscape.
• Choose from an array of Service Levels that suite your requirements.
• Leverage value from BasisOne’s proven SLA’s and methodologies.
• Reduce risk, through access to the right information at the right time.
• Take advantage of BasisOne’s Disaster Recovery and Offsite Storage Solutions.
• Focus your attention on your business by relying on BasisOne to manage your systems.